The MiFID II requirements for investor protection, target market determination and suitability assessment demand comprehensive product governance from investment firms and credit institutions. We support you in implementing the requirements of Articles 24-25 MiFID II, Commission Delegated Regulation (EU) 2017/565 and the ESMA Guidelines on suitability – from client categorisation through target market definition to ongoing product monitoring.
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Since August 2022, sustainability preferences must be integrated into the suitability assessment per Commission Delegated Regulation (EU) 2021/1253. ESMA updated its Guidelines on suitability in 2023 – action is required on capturing and documenting ESG preferences under the Taxonomy Regulation, the SFDR Disclosure Regulation and PAI indicator criteria.
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We follow a regulatory-grounded approach that systematically integrates MiFID II requirements into your business processes – from gap analysis through process design to IT implementation and training.
Gap analysis: benchmarking existing processes against Articles 24-25 MiFID II and ESMA Guidelines
Target market design: defining positive/negative target market per ESMA criteria catalogue
Process design: suitability assessment and suitability report under Article 25(2)-(6) MiFID II
IT integration: connection to advisory systems, MiFID documentation and target market matching
Training and rollout: enabling advisors for regulatory-compliant investment advice
"The MiFID II requirements for product governance and investor protection offer financial institutions the opportunity to strengthen their customer orientation while minimizing regulatory risks. With our integrated approach, we support our clients in efficiently implementing these requirements and transforming them into a strategic advantage."

Head of Risk Management
We offer you tailored solutions for your digital transformation
We support you in developing and implementing a solid product governance framework with systematic target market definition and validation.
We design and implement efficient processes for conducting and documenting suitability and appropriateness assessments in the advisory process.
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A well-founded gap analysis and strategic roadmap are crucial for efficient and sustainable MiFID II implementation. We systematically identify all compliance gaps and develop a tailored, prioritized implementation plan with you.
The suitability assessment under Article 25(2) MiFID II requires investment firms to assess whether a financial instrument is suitable for a specific client before providing investment advice or portfolio management. Three dimensions are examined: the client's knowledge and experience with the relevant product type, financial situation including loss-bearing capacity, and investment objectives including risk tolerance and investment horizon. Since August 2022, sustainability preferences (ESG) must additionally be captured per Commission Delegated Regulation (EU) 2021/1253. The result is documented in a suitability report under Article 25(6) MiFID II, which must be provided to the client on a durable medium before the transaction.
The suitability assessment under Article 25(2) MiFID II applies to investment advice and portfolio management and comprehensively examines knowledge, financial situation and investment objectives. The appropriateness test under Article 25(3) MiFID II applies to other investment services (e.g. non-advised services) and only checks whether the client has sufficient knowledge and experience to understand the risks. For execution-only services under Article 25(4) MiFID II, certain conditions (non-complex instruments, client-initiated) allow the firm to dispense with any assessment. National supervisory guidance (e.g. BaFin MaComp in Germany, FCA COBS in the UK) specifies requirements for both test types.
Product governance requirements under Articles
9 and
10 of Commission Delegated Directive (EU) 2017/593 oblige product manufacturers to define a positive target market (for whom is the product suitable) and a negative target market (for whom is it expressly unsuitable) for every financial instrument. The
2023 ESMA Guidelines require six criteria: client type, knowledge and experience, financial situation, risk tolerance, investment objectives and needs. Distributors must refine the manufacturer target market for their own client segment and determine a compatible distribution strategy. Both sides are obliged to conduct ongoing monitoring and mutual information exchange.
Since
2 August 2022, investment firms must incorporate their clients' sustainability preferences into the suitability assessment per Commission Delegated Regulation (EU) 2021/1253. Three dimensions must be queried: a minimum proportion of environmentally sustainable investments under the Taxonomy Regulation (EU) 2020/852, a minimum proportion of sustainable investments within the meaning of the SFDR Disclosure Regulation (EU) 2019/2088, and consideration of principal adverse impacts on sustainability factors (PAI indicators). These preferences must be documented in the suitability report. The
2023 ESMA Guidelines on suitability specify the practical implementation.
MiFID II client categorisation under Article 4(1)(9)-(11) divides clients into three categories: retail clients receive the highest level of protection with comprehensive suitability assessment and full cost transparency. Professional clients per se (e.g. authorised entities, institutional investors) may receive simplified assumptions regarding knowledge and financial capacity in the suitability assessment. Eligible counterparties under Article
30 MiFID II are exempt from suitability assessment for certain transactions. An opt-up request from retail to professional client status is possible under Article 29(2) MiFID II but requires a documented assessment of expertise, experience and financial situation.
The ESMA Guidelines on certain aspects of the MiFID II suitability requirements (updated 2023) provide detailed guidance on implementing the suitability assessment. Key requirements include: comprehensive information gathering proportionate to the complexity of products offered, use of reliable and up-to-date client information, robust assessment methodologies with documented rationale, integration of ESG sustainability preferences into the suitability assessment, enhanced requirements for portfolio switches and cross-selling, and specific provisions for robo-advice and automated suitability tools. National competent authorities must integrate these guidelines into their supervisory frameworks.
ADVISORI supports banks and investment firms in the full implementation of MiFID II investor protection requirements. This includes gap analysis of existing processes against Articles 24–25 MiFID II and ESMA Guidelines, design and implementation of suitability assessments and appropriateness tests, definition of target market concepts per ESMA Guidelines, integration of ESG sustainability preferences, connection to advisory systems and MiFID documentation, and training of advisors and compliance staff. We combine regulatory expertise with practical experience from implementations at universal banks, private banks and investment firms.
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