Fast. Effective. Verifiable.
Incident Response
A well-conceived incident response plan is the key to successfully managing cyberattacks. We support you in rapid response, evidence preservation, and the sustainable recovery of your systems.
- ✓Rapid containment and analysis of security incidents
- ✓Preservation of evidence for internal and external investigations
- ✓Minimization of downtime and reputational damage
- ✓Fulfillment of regulatory requirements and reporting obligations
Your strategic success starts here
Our clients trust our expertise in digital transformation, compliance, and risk management
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For optimal preparation of your strategy session:
- Your strategic goals and objectives
- Desired business outcomes and ROI
- Steps already taken
Or contact us directly:
Certifications, Partners and more...
Asan Stefanski, Director, ADVISORI FTC GmbH
Our Strengths
- Experienced incident response and forensic experts
- Rapid deployment readiness and 24/7 support
- Advanced tools and methods for analysis and evidence preservation
- Support with communication, crisis management, and reporting
⚠
Expert Tip
A successful incident response process depends on clear responsibilities, regular exercises, and rapid, structured communication. Organizations that are prepared can minimize damage and emerge stronger from incidents.
ADVISORI in Numbers
11+
Years of Experience
120+
Employees
520+
Projects
A structured incident response follows a clear, proven process that is individually tailored to your organization. Our approach ensures that you can respond quickly, in a coordinated manner, and effectively in an emergency.
Our Approach:
Preparation: Development of plans, processes, and escalation paths
Detection: Implementation of monitoring and reporting systems
Analysis: Rapid assessment and root cause investigation
Containment & Remediation: Coordinated measures to limit damage
Post-Incident Review: Documentation, analysis, and continuous improvement
"Incident response is more than technology — it is teamwork, communication, and experience. Those who are prepared can act confidently in an emergency and maintain the trust of all stakeholders."
Sarah Richter
Head of Information Security, Cyber Security
Expertise & Experience:
10+ years of experience, CISA, CISM, Lead Auditor, DORA, NIS2, BCM, Cyber and Information Security
Our Services
We offer you tailored solutions for your digital transformation
Incident Response Planning
Development and introduction of plans for a structured response to security incidents — from detection through to post-incident review.
- Process design based on international standards (e.g., NIST, ISO 27035)
- Definition of roles, responsibilities, and escalation paths
- Integration into existing IT and security processes
- Regular review and optimization of processes
Forensics & Analysis
Support for the rapid and effective analysis of security incidents and forensic evidence preservation.
- Immediate assistance for acute security incidents
- Forensic analysis and evidence preservation
- Support with communication with authorities and affected parties
- Lessons learned and derivation of improvement measures
Awareness & Training
Training, simulations, and awareness measures to increase response capability and raise awareness among your employees.
- Tailored training for incident response teams
- Phishing simulations and social engineering tests
- Workshops for the development of emergency plans
- Awareness campaigns for the entire organization
Looking for a complete overview of all our services?
View Complete Service OverviewOur Areas of Expertise in Information Security
Discover our specialized areas of information security
Frequently Asked Questions about Incident Response
What is meant by incident response in the field of information security?
Incident response refers to the structured process for rapidly responding to IT security incidents and cyberattacks.
🚨 Objective:
•
Containment and remediation of damage
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Preservation of evidence
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Restoration of business operations
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Fulfillment of statutory reporting obligations
🔎 Core elements:
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Clear processes and responsibilities
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Rapid communication and escalation
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Documentation and analysisProfessional incident response minimizes risks and strengthens organizational resilience.
What phases does a typical incident response process include?
An effective incident response process is structured into several phases:
📝 Preparation:
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Development of plans and processes
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Training of personnel
👀 Detection & Analysis:
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Identification and assessment of incidents
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Root cause investigation and prioritization
⚡ Containment & Remediation:
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Immediate measures to limit damage
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Recovery of affected systems
🔄 Post-Incident Review:
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Documentation and lessons learned
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Process optimizationEach phase is critical to successfully managing security incidents.
Why is evidence preservation so important in incident response?
Evidence preservation is a central element of incident response.
🔒 Benefits:
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Support for internal and external investigations
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Proof for insurers and authorities
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Basis for legal proceedings
🧑
💻 Best practices:
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Forensic preservation of digital traces
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Complete documentation of all measures
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Protection of data integrity and confidentialityProfessional evidence preservation protects the organization from legal and financial risks.
What role does communication play in incident response?
Structured communication is indispensable in incident response.
📢 Benefits:
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Rapid notification of all relevant stakeholders
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Prevention of misunderstandings and panic
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Coordination between IT, management, and external partners
🔔 Best practices:
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Pre-defined communication channels and escalation levels
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Use of secure channels
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Regular communication trainingEffective communication accelerates response and strengthens the confidence of all parties involved.
How is a security incident classified and prioritized in incident response?
The classification and prioritization of incidents is critical for an effective response.
🏷 ️ Classification:
•
Categorization by type (e.g., malware, data loss, system failure)
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Assignment to affected systems or processes
🚦 Prioritization:
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Assessment based on impact and urgency
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Consideration of business relevance and regulatory requirements
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Definition of escalation levelsA structured assessment enables targeted measures and efficient use of resources.
Which tools support incident response?
Various tools facilitate the detection, analysis, and handling of security incidents.
🛠 ️ Typical tools:
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SIEM systems (Security Information and Event Management)
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Forensic and analysis tools
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Ticketing and workflow systems
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Communication and alerting tools
🔗 Integration:
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Automated interfaces to monitoring and ITSM systems
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Centralized documentation and trackingThe right tool landscape increases efficiency and transparency in incident response.
How is the effectiveness of incident response measured?
Continuous measurement and improvement is central to sustained success.
📊 Key performance indicators (KPIs):
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Time to detection and remediation (MTTD, MTTR)
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Number and severity of incidents
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Containment success rate
🔄 Review processes:
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Regular evaluation of incidents and lessons learned
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Adjustment of processes and measuresTransparent KPIs and reviews drive the ongoing development of incident response.
What role does collaboration with external partners play in incident response?
The involvement of external partners (e.g., forensic specialists, CERTs, authorities) can be decisive in an emergency.
🤝 Success factors:
•
Clear contractual arrangements and communication channels
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Pre-defined contacts and escalation processes
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Ensuring confidentiality and data protection
🌐 Benefits:
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Access to specialized knowledge and resources
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Support for complex or large-scale incidentsThorough preparation accelerates collaboration and increases the success rate.
How should an incident response team be structured?
A capable incident response team (IRT) is the backbone of a successful incident response.
👥 Team structure:
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Team lead: Coordination and escalation
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IT security experts: Technical analysis and containment
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Forensic specialists: Evidence preservation and root cause analysis
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Communications: Internal/external communication and crisis PR
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Legal/Compliance: Assessment of legal requirements
🔑 Success factors:
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Clear roles and responsibilities
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Regular training and exercises
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Rapid availability and clear escalation pathsA well-coordinated team increases response speed and minimizes damage.
What is the significance of documentation in incident response?
Comprehensive documentation is indispensable for incident response.
📝 Benefits:
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Traceability of all measures and decisions
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Support for root cause analysis and lessons learned
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Fulfillment of regulatory documentation requirements
📂 Best practices:
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Timely and structured recording of all steps
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Use of centralized tools for documentation
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Ensuring confidentiality and integrity of dataGood documentation is the foundation for continuous improvement and legal protection.
How are lessons learned implemented in incident response?
Lessons learned are the key to advancing incident response capabilities.
🔄 Implementation:
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Systematic analysis of each incident after closure
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Identification of weaknesses and optimization potential
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Derivation and implementation of concrete measures
👨
💻 Methods:
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Review meetings with all parties involved
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Documentation of findings and measures
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Follow-up on implementationA structured lessons-learned process increases resilience and reduces the risk of future incidents.
What role does the integration of incident response into other processes play?
Integrating incident response into other organizational processes is critical for a comprehensive security strategy.
🔗 Benefits:
•
Better collaboration with IT, HR, legal, and management
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Faster response through coordinated processes
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Utilization of shared resources
🌍 Examples:
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Linkage with change and problem management
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Integration into business continuity management
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Interfaces with data protection and complianceClose integration increases the efficiency and effectiveness of incident response.
How can incident response contribute to compliance with legal requirements?
Incident response helps organizations meet regulatory requirements such as GDPR, KRITIS, or ISO 27001.
📜 Benefits:
•
Demonstration of response capability in the event of security incidents
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Documentation of all measures and decisions
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Compliance with reporting obligations to authorities
⚖ ️ Best practices:
•
Integration of regulatory requirements into processes and emergency plans
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Regular compliance reviews
•
Training employees on legal requirementsA structured incident response minimizes liability risks and strengthens the confidence of customers and partners.
What role does Business Continuity Management (BCM) play in incident response?
Business Continuity Management (BCM) and incident response are closely interlinked.
🔗 Synergies:
•
BCM ensures that critical business processes are maintained even in a crisis
•
Incident response focuses on rapid reaction and remediation of disruptions
🤝 Collaboration:
•
Shared emergency plans and escalation paths
•
Regular coordination and joint exercisesIntegrating both disciplines increases resilience and reduces downtime in an emergency.
How are employees made aware of incident response?
Awareness and training are central building blocks for successful incident response.
🎓 Measures:
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Regular training on reporting channels and behavioral guidelines
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Simulations and tabletop exercises for various scenarios
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Information campaigns and e-learning
💡 Objective:
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Increasing awareness of security incidents
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Promoting an open error and reporting cultureWell-informed employees are the first line of defense against cyberattacks.
What challenges exist in the international coordination of incident response?
The international coordination of incident response presents particular challenges.
🌍 Challenges:
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Differing legal requirements and reporting obligations
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Time zone differences and language barriers
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Complex communication and escalation channels
🌐 Approaches:
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Global emergency plans and centralized coordination
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Local contacts and translation services
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Use of digital tools for real-time communicationThorough preparation and clear structures are the key to success in an international environment.
How can incident response benefit from automation?
Automation significantly accelerates and improves incident response.
🤖 Benefits:
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Faster detection and response to incidents
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Reduction of manual errors and routine tasks
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Relief for the incident response team
⚙ ️ Examples:
•
Automated alerting and escalation
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Playbooks for standard incidents
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Integration of SOAR platforms (Security Orchestration, Automation and Response)Automation increases efficiency and enables a proactive security strategy.
What role does post-incident review play after a security incident?
Post-incident review is critical for learning from incidents and improving the security posture.
🔍 Tasks:
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Analysis of causes and processes
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Assessment of the effectiveness of the response
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Derivation of optimization measures
📈 Benefits:
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Strengthening resilience
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Prevention of recurring errors
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Fulfillment of audit and compliance requirementsA structured post-incident review is the key to continuous improvement.
How are insider threats handled in incident response?
Insider threats require particular attention in incident response.🕵️
♂ ️ Measures:
•
Monitoring of unusual user behavior
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Strict access controls and authorization concepts
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Awareness and training of employees
🔒 Special considerations:
•
Observe discretion and data protection
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Collaboration with HR and legalA comprehensive approach minimizes the risk from insiders and increases security.
How can incident response be effectively implemented in the cloud?
Cloud environments place particular demands on incident response.
☁ ️ Challenges:
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Shared responsibilities with cloud providers
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Visibility and control over data and systems
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Rapid scaling and dynamic resources
🛡 ️ Best practices:
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Clear agreements with providers (SLAs)
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Use of cloud-specific monitoring and security tools
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Regular review of the cloud security strategyA tailored incident response ensures security and compliance in the cloud.
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Bosch
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Verbesserung der Produktqualität durch frühzeitige Fehlererkennung
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Festo
Intelligente Vernetzung für zukunftsfähige Produktionssysteme
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Siemens
Smarte Fertigungslösungen für maximale Wertschöpfung
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Digitalisierung im Stahlhandel
Klöckner & Co
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Our clients trust our expertise in digital transformation, compliance, and risk management
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